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Related resources for the hospitality industry

Culture, teamwork, & gig employees


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How to easily get effective team communication

You’ve probably heard this phrase before: teamwork makes the dream work. It’s got a lovely ring to it, and it also rings true. Good teamwork goes a long way in business – resulting in high levels of productivity, efficiency, and employee engagement.

Your best teams have something else: effective team communication. With good communication, they can out-do a team of geniuses time and again. Intrigued?

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12 easy ways to improve workplace teamwork

If nurturing a healthy team culture is important to your workplace, here are 12 teamwork “conditions” to consider.

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7 best interview questions to ask temporary employees

Asking the right questions during the interview process will ensure you get the employee that will thrive in your organization, even in a temporary role.

This article outlines seven great questions you may want to consider next hiring period. Use them as is, or as a launchpad to your own questions.

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4 ways to keep seasonal employees engaged

If a seasonal employee is only with you for a few months, you’re probably focusing on the quickest route to engage them. This article explores four basic ways to start on the right foot.

It’s important to begin by setting out expectations, but don’t start off by handing them the employee handbook. Summarize the “need to knows” on one page. It’s important to be brief and succinct.

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How to engage and motivate seasonal workers

You do all the work to find a great crop of seasonal employees and then halfway through their contract they hit the burnout wall. It’s frustrating. How can we better engage seasonal employees without accelerating the burnout?

One researched approach is to avoid the “front-ended” training model frequently used. Rather than teaching the new hire everything they should know for their role in day one, consider training in “nuggets”. This gives employees time to learn and practice a new skill before adding another. It’s proven to make the lessons stick.

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9 ways to create a great culture at your hotel

This article gets straight to the point: employees make or break the guest experience. Your company culture (and how management values the employees) will reflect in interactions with your guests.

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