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Related resources for the restaurant industry

Employee engagement & what employees want


who-owns-employee-engagement-anyway

Who "owns" employee engagement anyway?

While most organizations want to improve employee loyalty and employee engagement, they often fail to appoint this task to a person or team. Instead, the responsibility gets passed from one department to the next, while disengagement spreads.

If you want to get serious about improving employee engagement, it’s time to put the right people and a clear strategy in place. This article will take a closer look at how to do that.

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Improve employee engagement using recognition and reward

If you're suffering from poor employee engagement rates, it's time to do something about it. And that doesn’t mean throwing money at the problem. Recognizing and rewarding your staff through other avenues is often a far more effective solution.

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Employee engagement strategy: all you need to know

Your employee engagement strategy needs to be tailored to overcome your engagement issues. To help you, I’ve written this article on all things employee engagement; it explores what an employee engagement strategy is (and is not), who’s involved, and five key points to consider to improve engagement.

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A winning recipe - Lessons from restaurants on engaging your team (TEDxTalk)

With their high pressure work environment and low profit margins, restaurants are the perfect case study for employee engagement. When managers can’t offer up higher salaries to motivate their workforce, alternative “value adds” must be uncovered.

Watch the talk


managing-employee-performance

Managing employee behaviour and performance with employee engagement

One of the hardest things about managing a store isn’t the inventory of goods, it’s managing people. If an employee isn't following a manager’s direction, it's because they either can't or they won't. The good news? You can fix “can’t”.

This article has actions you can take to remove the “can’t” barriers and engage employees, making them a part of your improvement process.

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why-the-millions-we-spend-on-employee-engagement-buy-us-so-little

Why the millions we spend on employee engagement buys us so little

If you’ve ever undertaken an engagement initiative, you probably saw a peak of engagement during the time of your efforts. But, the engagement disappeared just a few weeks later. Why does this happen?

This article unpacks the why, encouraging companies to look at employee experience over a one-time engagement project.

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Enough of the why on employee engagement, give me some how

If you understand why employee engagement is important but don’t know the steps to get there, start here. This article provides four places to start your engagement efforts.

One of our favourites is recognition.

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how-4-retailers-became-best-places-to-work

How 4 retailers became the best places to work

At the close of 2016 HEB, Costco, Trader Joe’s, and QuikTrip all made Glassdoor’s 2017 list of Best Places to Work (Employees Choice). How did they get there?

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