M&G Pizza Enterprises is reducing business costs and employee turnover with Jostle
After a period of rapid expansion, M&G Pizza Enterprises realized that the inefficient communication across their 26 stores was costing them. It was leading to misspent employee hours, inconsistent operations between locations, diluted information from leadership, and costly food waste. They needed a way to overcome all of these challenges, and found their answer in the Jostle® intranet.
“The Jostle intranet has enabled us to dramatically impact our culture by reinforcing team member involvement and awareness. This focus directly translates into real ROI for us all.”
Brent Medders
Founder & CEO
Challenges
M&G had four key operational challenges because they didn’t have an effective way to share important updates or build a collaborative culture across their locations.
- Inconsistent and missed messages were leading to lower performance. Using a mix of communication tools meant messages were often misinterpreted diluted or forgotten.
- Poor communication between store managers led to wasted time and money. If store managers had a strong sense of community and collaboration, they could reduce unnecessary cost/waste by offloading/requesting resources from each other.
- A lack of connectivity and community led to unnecessary turnover. “The communication gap resulted in misconceptions about our company cultural values concerning the importance of our team members to the company. This led to low morale and costly (sometimes unnecessary) turnover,” shared Caleb Archer, Project Specialist.
- Operational resources and best practices were impossible to find quickly. Without a centralized resource for file storage, finding documents was time-consuming.
Solution
M&G realized that if they improved their communication, they could save money and start to build a stronger culture. After researching several communications platforms online, in addition to reaching out to others in the industry, M&G chose the Jostle intranet.
“After implementing the Jostle platform, company culture began to shift from the inside-out. Collaboration and unity through a people-focused platform allowed us to take our operation to the next level.”
Brent Medders
Founder & CEO
Results
Not only has the richer culture and communication brought people together, it’s helped M&G overcome their four key challenges and delivered some hard hitting results:
- Reduced waste by collaborating and providing consistent and efficient training.
- Reduced inefficient communication for more time to accommodate 20% PCYA (Percentage Change, versus Year Ago) year-to-date sales increase.
- Reinforced people-focused culture to increase employee retention and engagement.
- Decreased liability by increasing awareness of safety standards, policies, and procedures.
If you’d like to learn more about how M&G Pizza Enterprises is using the Jostle intranet to find success, check out the full case study here.
If you want to know how Jostle can help your organization:
